"Send and receive faxes online with Nextiva FAX"
Nextiva, as a leader in the VoIP services which has expanded their vision to online fax services with Nextiva Fax. The full-featured and complete faxing service of Nextiva Faxwin many people's favor.
With its current incarnation beginning in the summer of 2009, the fax services provided by Nextiva have only recently been implemented. Even in this short time, Nextiva Fax is establishing itself as one of the leaders in online faxing services.
Nextiva Fax is customizable and offers a wide range of faxing packages and payment options to match your needs. To this point if you already have a fax number, Nextiva makes it easy to switch and enjoy their added benefits by giving the option to port your existing fax number(s) over for use with Nextiva Fax.
We find Nextiva Fax was one of the most affordable online faxing services that we reviewed, it offers a large monthly page limit and very inexpensive overage fees. With a 500 page-per-month pool to be split between incoming and outgoing faxes, a mere three cent fee per fax page thereafter and various options and features, we could find little wrong with Nextiva. The program they’ve created is impressive, affordable and functional, and we recommend Nextiva Fax as an ideal choice for small companies.
In the end, you maybe confused what brings Nextiva down in the rankings? The same confusion as us. If have to speak out the scarcity, the only things were a few absent features and missing customer service options.
"Send and receive faxes online with Nextiva FAX"
Standout Features
- Several payment and page-per-month options
- Low overage fees
- Well-rounded feature set
- Versatile options for various needs
In general, Nextiva Fax contains a well-rounded set of features, only missing a few that we were expecting. Nextiva has one of the highest page-per-month limits on their basic plan that we’ve encountered. They also offer an extended plan which includes 3000 fax pages-per-month before overage fees apply, making this the plan with the highest page count that we were able to find. The high volume of Nextiva is amazing.
Nextiva allows you to send faxes from your computer to up to five recipients. These recipients can be fax machines themselves or email addresses. However, the limit is you can't send a fax from an email address to another email address directly. Keep in mind the primary recipient must be a fax number and the email address you wish to send it to can later be included to receive a copy of the fax transmission.
Sending faxes and incoming faxes copies can be accessed from anywhere email is available, including your Smartphone. This added convenience makes it a very valuable way to monitor your faxes from any location in the world.
Ease of Use:
We encountered no errors while using Nextiva Fax, and only a few hang-ups. The interface is very simple and easy to understand, including a step-by-step process for sending faxes. With its short and convenient process, it graciously removes the frustration of configuring several options on your fax machine to deliver your faxes to multiple documents or fax multiple recipients.
With the search and view functions, it is easy to retrieve and view faxes that you’ve sent. Filters can be applied to sort faxes by date and you can even configure separate folders for sent and received faxes. This added level of customization and organization makes filing cabinets and paper-shuffling a thing of the past. It is very easily to use Nextiva fax, even you use it for the first time.
Customer Service:Though a few features are missing, Nextiva does well in the customer service rankings.The FAQs page is relatively short, but the knowledge base/troubleshooter on their website is quite extensive. We could not find hours for the phone support line and no live chat option was present.
Sometimes the questions went completely unanswered and we called in on the phone support line only to receive our answers from a friendly phone representative. While we were satisfied with their performance, clarifying the hours of the phone support option and adding options like live chat. So in this area, a more functional search option for the knowledge base would help Nextiva.
Price/Extra Costs:Nextiva Fax is the most cost-efficient online faxing service that we reviewed, because thtere is no setup fee with it, low monthly rates and one of the lowest extra fees for fax pages. Its payment has a low seven dollars per month for 500 pages to a large 3000 page limit at 30 dollars per month. These payment make it a very versatile choice for consumers' needs, so you'd better choose the line suit you.
Summary:Nextiva Fax is a relatively new online faxing service with a lot of power. Its standard package of features is found here with unbelievable competitive rates and a high degree of customizability. Whether you’re a small business owner, or a regular consumer, you are sure to have an option available for your needs of the online faxing service from Nextiva.
Of course, if you want to have a further understanding of this faxing software, just contact us, we are very glad to help you!